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Data Protection & Confidentiality

Privacy Policy

At Octobooks, we honor the intimacy of personal reading. We collect only what is necessary to fulfill your orders and protect your privacy with enterprise-grade encryption.

Last Updated: March 2026 • Compliance: Digital Personal Data Protection (DPDP) Act

Our Core Commitments

Zero Card Data StoredAll card payments, UPI tokens, and bank credentials are processed directly by PCI-DSS certified Razorpay.
Never Sold to Third PartiesWe do not sell, rent, or trade your personal reading lists or contact information to advertisers.
Privacy Grievance Officer:

Grievance Desk, Octobooks
Primus Building, Door No. SP–7A, 2C,
Guindy Industrial Estate, SIDCO Industrial Estate,
Guindy, Chennai, Tamil Nadu 600032

orders@octobooks.com

1Information We Collect

We gather information required to fulfill orders, verify transactions, and maintain your bookstore reading account:

  • Identity & Contact: Name, email address, shipping and billing address, and phone number for delivery courier coordination.
  • Order History: Purchased titles, digital download licenses, order statuses, and invoices.
  • Browsing Data: Anonymized usage metrics, device information, and essential cookies for cart persistence and session security.

2Payment Security & Razorpay Compliance

When you initiate payment on Octobooks, you interact with an encrypted checkout modal hosted by Razorpay Software Private Limited. All card transactions conform to RBI tokenization mandates and PCI-DSS Level 1 security standards. Octobooks servers never receive, log, or store your 16-digit card number, expiry date, CVV, or banking passwords.

3Logistics & Courier Data Sharing

To guarantee safe doorstep delivery across India's 26,000+ PIN codes, your recipient name, delivery address, and contact number are transmitted securely to our logistics provider, Shiprocket, and their courier fulfillment network (Bluedart, Delhivery, DTDC, India Post). Courier partners are strictly prohibited from using your data for any commercial purpose beyond physical parcel delivery.

4Cookies & Local Storage

We use functional cookies to remember your shopping cart items across browser sessions, preserve your wishlist preferences, and maintain secure authentication tokens. You may disable cookies in your browser settings, though doing so will disable shopping bag functionality and checkout.

5Your Privacy Rights & Data Deletion

Under the Indian Information Technology Act and applicable personal data protection laws, you retain the right to review, update, or request the deletion of your personal account data at any time. To request full erasure of your account, email our Grievance Desk at orders@octobooks.com.